Re: dcanswers MPG reply

From: Andy Levy (andylevy@bigfoot.com)
Date: Tue Mar 06 2001 - 13:54:57 EST


You understood. The auto-responder at dcanswers didn't.

Richard A Pyburn wrote:

> Geez! WTF do the EPA estimates have to do with the overhead console
> computer that you paid extra for? Maybe I misunderstood your question.
> Yes, it is extremely hard to find good help in anything these days.
>
> Richard
>
> On Mon, 05 Mar 2001 17:36:47 -0500 (EST) Crit Bennett <crit@engineer.com>
> writes:
> > It's so hard to find good help, ya know? This is what I got from
> > www.dcanswers.com
> >
> > -------- I sent them this -------------
> > From: crit@engineer.com
> > Date: 03/04/01 21:05:01
> >
> > Form Selected:
> > --------------
> > Customer Type: Owner
> > Category: Maintaining
> > Sub Category: Vehicle Questions
> > Brief Description:
> > ------------------
> > Dakota Overhead Computer MPG Discrepancy
> > Comments:
> > ---------
> > Over the course of my ownership of my 2001 Dakota I've noticed that
> > the
> > overhead computer MPG is considerably optimistic. I've tracked
> > mileage over
> > the last 7500 miles and consistently get 8016030267125 8516633671160f the mileage
> > indicated.
> > I'd be happy to attach a spreadsheet to help if possible. I've been
> > told by my
> > dealer that this cannot be adjusted or compensated for. For an
> > additional
> > $385, I'd expect the overhead computer to be accurate to some
> > reasonable
> > degree. Is there any way to adjust the readout through the DRB III
> > scantool or
> > anything else? The problem is very repeatable and never deviates
> > from the 80%
> > to 85% window.
> >
> >
> > -------- They replied with this -------------
> >
> > Dear Crit:
> >
> > Thank you for your e-mail concerning the fuel economy of your
> > DaimlerChrysler
> > product.
> >
> > The fuel usage estimates quoted for your vehicle were obtained by
> > the U.S.
> > Environmental Protection Agency during their emissions certification
> > testing.
> > Each vehicle is tested by professional drivers under precisely
> > controlled
> > laboratory conditions.
> >
> > The mileage figures obtained by the Environmental Protection Agency
> > should be
> > considered as estimates to be used only for comparison purposes.
> > The actual
> > mileage you can expect depends on the individual driving habits of
> > the person
> > using the vehicle, the conditions under which it is driven, and the
> > vehicle's
> > mechanical condition.
> >
> > If, after considering all of the factors involved, you still feel
> > that your
> > vehicle is not operating to its full potential, we suggest you
> > arrange for your
> > authorized Chrysler Corporation dealer to perform another detailed
> > check of your
> > vehicle.
> >
> > Also, we have noticed that the address provided in your email is
> > different from
> > the one we have in our database. It is important to keep this
> > database current,
> > so that we can keep you up-to-date on recalls, customer satisfaction
> > notifications, and other important information. Please reply to the
> > link below
> > and let us know if the address you provided is the one you want us
> > to have in
> > our database. If not, please provide us with an address that you
> > would like us
> > to use.
> >
> >
> >
> >
> > NOTE: Please do not use the 'Reply' function of your email. If you
> > have a need
> > to respond to this, please visit us at our reply form (link provided
> > below). Our
> > system is NOT able to accept any emails at this address.
> >
> > For any future communications related to this email, please refer to
> > the
> > following information:
> > REFERENCE NUMBER: 8365990
> > TICKET (Tracking) NUMBER: 221904
> > REPLY LINK:
> >
> http://www.dcanswers.com/reply/index.html?reply.jsp?
> > ticket_id"1904&referenceƒ65990&
> >
> >
> > Robert Clark
> > Senior Staff Representative
> > DaimlerChrysler Customer Assistance Center
> >
> >
> > **********************************
> >
> >
> >
> >
> > ----- End forwarded message -----
> >
> >
> > -------------------------------------------------
> > Sent through Cyberbuzz- A Server for the Students
> > http://cyberbuzz.gatech.edu/
> >
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