Thanks for the feedback. I am now without a vehicle because they won't give
me a loaner. The extended warranty people okayed a rental, but only $25 a
day. The dealership wants $30 a day, and me to pay the extra $5 a day. My
$50 deductible is now up $200 for repairs, which I don't have. :-(
I don't know how they sleep at night, knowing they are taking advantage of
people.
Brian
At 09:19 AM 8/3/02 -0500, you wrote:
>Charging for fluids is normal. They are not covered under warranty.
>The alignment I agree with you, but the warranty may trat that like the
>fluids.
>Performing work you did not request and then trying to charge you for it is
>not only unethical, it is illegal. The problem is, they have your truck.
>Unless you pay up, you don't get the truck. Pay by credit card, get your
>truck, and then notify the credit card co you are disputing a portion of the
>bill. The problem there is, they may put a mechanic's lien on the truck.
>
>You may tell them things like you are going to the attorney general, etc,
>and see what they do.
>They have the upper hand, as like I said before, they have your truck.
>
>Here's one more way to look at it: They can't align the truck with badly
>worn tires. Pay for it. They should have told you before they did it, but
>your alignment will be correct.
>Then, as you said, never go back. Spread the word. Talk to a D/C rep. See
>what they can do.
>
>HTH,
>
>Jon
>STL MO
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