RE: K&N -- good people, good product.

From: Ted Wiegandt (twiegandt@comcast.net)
Date: Thu Oct 09 2003 - 23:49:26 EDT


FWIW

K&N does cover their product, just not the damage you are doing to your
engine by running it.

Using a K&N air filter may give you a minimal hp increase in the short term,
but will decrease your hp in the long term. K&N filters are only about 90%
efficient at filtering the intake air. Your stock paper filter is about 99%
efficient. This means that while the K&N may let 5% more air through, it is
letting 10X as much dirt through. Think about what all that extra dirt is
doing to your cylinder walls.

K&N filters were designed for race engines that get rebuilt on a regular
basis. They are designed for high airflow and to hopefully filter the big
stuff. They were never designed for everyday use.

If people want to run them, great. Just make sure it is an informed
decision.

Ted

-----Original Message-----
From: owner-dakota-truck@bent.twistedbits.net
[mailto:owner-dakota-truck@bent.twistedbits.net]On Behalf Of Grady
Ogburn
Sent: Thursday, October 09, 2003 4:42 PM
To: dakota-truck-moderator@bent.twistedbits.net
Subject: DML: K&N -- good people, good product.

Folks-

Every once on a while, you end up doing business with a company
that just does things RIGHT.

Three years ago, I put a K&N Gen2 FIPK on my Dak. About a year
ago, I started noticing hairline cracks in a few places --
above/around the ring that meets the TB surface, and again
around the bolt hole. I sealed them with low-temp hot glue, just
to keep the unfiltered air out. Last Sunday, When I decided it
was time to clean the filter, I noticed that the crack around
the bolt hole had become a full-fledged break, almost half-way
aroung the bolt.

Sunday night, I posted a message to K&N's website
(knfilters.com) explaining the situation. Monday, I got an
email from one of their tech support folks, explaining that
they'd need to see either pictures of the unit installed in my
truck, or proof of purchase. I scanned my receipt, attached it
to an email, and sent it to them.

(Their IT department has a spam-filter that does lexical scans,
and it triggered on mine, so keep in mind that my email was
delayed for a full day.)

Today at 3:15pm Mountain Time, Brown showed up with a brand
spanking new plenum. I know, I know -- it's what the warranty
*says* they'll do, but it's so gatt-dang surprising and
refreshing when you find out they weren't lying, and that they
were downright ANXIOUS to honor their warranty and stand behind
their product. Quickly. No muss, no fuss.

Customer for life, folks. K&N Engineering -- _highly_
recommended.

--
Grady Ogburn (Denver, AIM: JGradyO)
Black '98 Sport CC 4x4 5.2l, 5 Speed, 3.55 LSD
K&N GenII, MP TB, JET II, MSD 6A, Magnecor 8.5 Wires
Mesa Headers & Cat, Gibson/MagnaFlow 3" Exhaust
Leer Topper



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