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On 11/6/2004 10:32 AM, ffastje wrote:
|
| ffastje wrote:
|
|>
|> Well i dropped off the truck at 7:00am central time on Friday.I did
|> not receive a call till i called them at 2:00pm. They say well we got
|> a u joint problem were waiting for the parts looks like the warranty
|> is going to cover it. They say need to put it in and see if that
|> solves the vibration.So it should be done Friday they say we'll call
|> when its done
|> they close at 6:00pm no call. So I call today there open and I get
|> voice mail.Just to make me a little more pissed about dealing with the
|> dealer.
|> I just found out while writing this email my grandmother who was
|> battling ms for the last 12 years passed away and the service is
|> Monday and i don't know if I'll have a truck to get there about 1 hour
|> away.The wifes car is kinda old so we don't like to drive it to far
|> from home
|> may have to rent a car.
|
| I just got off the phone with them it was done the service adviser says
| i don't know why they didn't call you now i have no way to go get it.
| My wife is at scouting university till 3:00pm. my Buddy seems to not be
| home now.at least its done.
So it's not just my "preferred" dealer that pulls this stunt ("oh, it
was done 3 hours ago, I don't know why you didn't get a call...")? I
would have asked the service adviser how he would be putting me on the
road that day.
- --
- -andy
http://home.rochester.rr.com/alevy/dakota - andy-dml@levyclan.us
- --------------------------------------------
"Whatever Adam does, do the opposite and you'll be fine"
-Bob Tom
- --------------------------------------------
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