"Pindell, Tim P" <TPindell@otterbein.edu> wrote:
> I wish dealerships weren't so variable with regard to service. I can
> think of only 2 times when I went to the dealer for service. Do 5-stars
> matter? I can walk into a Wendy's and know what I'm going to get every
> time.
There is a web site at http://www.fivestar.com/ but there is
precious little information there regarding exactly what a dealership
has to do to become and stay a 5-star, looks like the site is mostly
marketing hype.
I personally wouldn't put any stock into a dealership being 5-star.
You're probably just as likely to get shafted at either type and just
as likely to get good service from either type. I think it all comes
down to the people behind the counter. The folks at the 5 star
dealership obviously went through the effort to get the 5 star rating,
but wether you can read any more into it than that, I dunno... Most
of the dealerships in my area are 5-star, so its not exactly an
exclusive club.
--
-Jon-
.- Jon Steiger -- jon@dakota-truck.net or jon@jonsteiger.com -.
| '96 Kolb Firefly, '96 Suzuki Intruder, Miscellaneous Mopars |
`-------------------------------- http://www.jonsteiger.com --'
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