Densteadt, James wrote:
>
> Yes please get me the info. I'd like to get someone to help that has some
> power. I feel helpless, I keep yelling but they don't hear me. I want to
> go lemon law possibly or channel 4.
>
> -----Original Message-----
> From: Randy Drew [mailto:FonMan@ican.net]
> Sent: Wednesday, March 10, 1999 11:31 AM
> To: dakota-truck@buffnet.net
> Subject: Re: DML: Where do I turn?
>
> Densteadt, James wrote:
> >
> > Ok, so here I am again! The fifth windshield has been put in my truck.
> > Only this time I was told an engineer was going to inspect my truck first.
> > Well the district manager in this area(Flint) told me that no engineer
> > looked at it this time, but if it happened again he would personally
> inspect
> > it. Why do I feel I'm getting the run around. Then to top it all
> > off......I had Milosh dodge in Lake Orion plug one tire that had a screw
> in
> > it and put the spare back where it belongs. Well when I get the truck
> back
> > home I notice on the invoice that the tire could not be plugged.....well
> > that's all fine and dandy...but then I think, did they put the bad tire
> and
> > rim in the back or back underneath? I look and it's no where to be
> > found....call the dealer and the service manager says....."my tech said it
> > was in the back when he finished, and there's not much I can do about it,
> > maybe someone stole it at your home." Com'on, that is the most retarded
> > thing I have ever heard.......first off who in their right mind is going
> to
> > steal one rim and bad tire?????? Milosh dodge has been the worst
> experience
> > yet with DC. Is it just me or am I getting the worst customer service
> > everywhere I go? The thought has actually crossed my mind to go back to
> GM
> > products just for the service.....don't hate me! I've been a nice guy
> till
> > now, but it's been almost a year and I can't take it anymore! So, in
> light
> > of my situation, does anybody know who to contact that can help me resolve
> > this issue....you know......the BBB, a lawyer, channel 4, Jack
> > Kevorkian????????
>
> Hey James,
>
> i don't know if this helps but try to go Lemon Law. A friend lent me a
> 1999 Lemon aid book. It has all the secret warranties and a group called
> CLOG (i think ) Chrysler Lemon Owners Group i think they have a web page
> too. they have info on who to persue on these things. i know i'm being
> really vague on this but i'm sorry i forgot the book at home today. if
> you want i can go to the book store get the info at lunch and email you
> if you want it today? Let me know.
>
> take care,
>
> randy drew
> fonman@ican.net
> 98 dak sport black v6 cc (with extremely big band-aid on it)
Hey James,
Here's what I got.
I believe the guy is Canadian but maybe able to help or refer to someone
who can. Bob Renaud Vice-president of parts, service and something to
do with customer complaints (don't quote me on the last part) phone
number 519.973.2300 fax 519.561.7005 email RAR17@chrysler.com
also, they refer to this site:
www.wam.umd.edu/~gluckman/Chrysler/
and www.alldata.com/comsumer
I'm not sure if any of this info can help.if it does please left me
know.
BTW that group is called Chrysler Lemon Owners Group i believe they are
in British Columbia, if you want more info on them let me know. We have
an office out there that will find out.
Talk to you later,
randy drew
fonman@ican.net
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