Well, you pegged that exactly right! The Service advisor called me in and
there was the Tech guy, holding my keys with the alarm button on it and
blaming the alarm without even looking at it, saying no warranty. I jumped
right in their face about his acting that way. He then wrote it up that the
alarm had to have caused both problems, even tho I pointed out that the
wipers had been like that and my salesman could back me up on that!
To make this short, had to have Circuit City take the alarm off for the
Dodge dealer to work on it. The Service mgr was involved in this decision.
CC was very good about doing it and when I took it back to Dodge, I had him
leave the underdash cover off, the Mgr reached in there and something
shocked the daylights out of him, had to laff!
The wiper module had to be ordered, the fuse was holding on, so left it
with them for the weekend, regretfully...
At 09:45 AM 4/14/99 -0400, you wrote:
>My deepest simpathies, you are in a sticky situation. Get ready for the
finger pointing. Your dealer will say it was caused by the alarm install
and (I believe you said Circuit city) will say they didn't do it. I was in
this situation once. I finally had forced the dealer to fix the problem.
They in turn charged me something like $350. I got the last laugh though.
I took the dealer and the alarm company to small claims court and let the
judge fight it out. Needless to say I got a refund of the $350 (which they
had to split) and the charge I had to pay for the alarm install in the
first place. The judge said that the only party that wasn't responsible
for my problem was me.
>I hope for the best in your situation. Don't let them push you around.
The best stratigy is to be calm and act "ignorant". Good luck.
>
>Joe
>
>
>
>
Bob Hardt
Aiken,SC
99 Black Dakota CC 5.2 Auto
This archive was generated by hypermail 2b29 : Fri Jun 20 2003 - 12:13:45 EDT