You know I love these trucks, but this is really getting scary. Out of
curiosity, shouldn't one assume, being a believer in balance, if one side is
worn, wouldn't the opposite side be off a little?
-Robert Howe
'95 4x4 v6 5spd
>I've been waiting for 3 weeks for ball joints, tie rod and idler arm. I had
>taken the truck to them two previous times for "rattleing" in the front
>suspension when driving over uneven surfaces at low speeds. This time I
told
>them that I had jacked up the truck and checked out the front end myself as
>they would not do it. They kept telling me that they could not duplicate
the
>problem. For what ever reason they will not look for a problem if a very
>quick test ride does not turn up what they think I am reporting. I told
them
>I only jacked up the right hand side because I was in a hurry. They say
they
>will look at it. Guess what? They say there is a problem. Fancy that!
Today,
>three weeks later, I call to find out what the status of my parts order it.
>They just got the last part 3 days ago, but forgot to call me. I ask if
they
>are doing the left side too or just the right. He asks why I would think
>they should do the left side just because the right hand side is bad. I ask
>if they looked at the left side. He says no. Then I lose it with the jerk.
I
>reminded him that I had taken the truck in to them two previous times for
>this problem and they couldn't be bothered to look any further than a test
>drive even though on one occasion I told them it felt like a ball joint
>problem. I also pointed out that the only reason they found the parts to be
>bad was that I had to jack the truck up myself and do their job for them.
>Then I ask him why after all this, they wouldn't bother to look at the left
>side while they were checking out the right side? Then he says he doesn't
>know why the tech didn't look at the left side. At this point I tell him
>about this, mailing list and how ball joints have become a major topic of
>discussion. I even pointed out that one person's truck failed a state
>inspection with 19K miles because the ball joints were trashed. Of course
he
>says my truck is the first Dakota he has ever seen with this problem.
>Bullshit! So now, I have to take the truck to them to look at the left side
>and probably wait another 3 weeks for the parts. I'm real close to taking
>the truck to another dealership for warantee work. The service puke is
>supposed to call me back after lunch to let me know whether or not they are
>going to make me drag the truck in to look at the left side or take my word
>for it that the parts are worn. BTW, I have since looked at the left side
>and it is at least as bad as the right.
>John
>98 Dakota 4X4 CC Sport, 5.2L, Auto, Leach headers, DDBC, worn front end at
>22K miles.
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