Re: TOWING PROBLEM RESPONSE FROM THE VICE PRESIDENT!

From: Craig Kress (indycak@yahoo.com)
Date: Thu May 13 1999 - 18:17:29 EDT


I've been lurking around reading most of the posts since a few weeks
after I bought my RT in mid-February. I love my truck! But literally
thousands of posts express outrage that your lowered hot-rod truck
can't tow 6400 pounds. How in the world you guys can get your
collective panties in such wads over towing capacity is beyond me.
Then to call this beautiful, fast, comfortable, quiet pick-up "Useless"
 because it won't tow a house is incredible! I read the post where
some yo-yo spammed DC, then BRAGS about it. Common guys, grow up!

--- Randy Fox <foxra@nad.adventist.org> wrote:
> My dealer just faxed me a copy of the letter ALL
> Dodge Dealers got from
> Chrysler on Saturday, May 7, 1999.
>
> What follows is the EXACT WORDING FROM THE LETTER:
>
>
> Subject: R/T Towing Error
>
> TO: All Dodge Dealers
>
> You will soon be receiving a sticker to be placed on
> the Dakota page of
> your Dodge Selection Center. The sticker calls out
> the fact that the
> maximum towing capacity of the Dakota R/T is 2,000
> pounds. Production
> information printed earlier listed the Dakota R/T's
> maximum towing
> capacity
> at 6,400 pounds.
>
> Please place this sticker over the appropriate chart
> area on the Dakota
> Selection Center page to ensure that customers and
> prospects who visit
> your showroom are aware that the Dakota R/T's
> maximum towing capacity
> is 2,000 pounds. Also, please ensure that your
> sales and service staff
> are
> made aware of this change.
>
> We will be advising purchasers of ALL 1998 and 1999
> R/T's manufactured
> prior to 2-19-99 of this change via letters to be
> mailed within the next
> several
> weeks. Units manufactured after that date contain a
> revision page in
> their
> Owner's Manual.
>
> We will be sending two letters: one to purchasers of
> vehicles that
> included the
> Class IV hitch. These owners will receive the
> updated Owner's Manual
> page
> along with a check for $300.00 to cover the MSRP
> cost of the hitch and
> an
> additional $25.00 for any additional sales tax that
> may have been paid.
> They
> will be allowed to retain the hitch, but will be
> asked to affix a label
> to it denoting
> the 2,000 pound limitation.
>
> A second letter will be sent to all remaining
> owners, merely advising
> them of
> the limitation along with the updated Owner's Manual
> page.
>
> Regards,
>
> Jim Julow
> Vice President, Dodge Division
>
>
> I called him and left a message asking how they plan
> to address the
> issue
> of after market hitches added by owners and the
> uselessness of the R/T,
> given the reduced towing capacity. He hasn't called
> back yet.
>
> I do not have a direct line, but you can call
> 248-512-2672, and ask for
> Jim
> Julow.
>
>
> Randy Fox
>
>
>

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