At 11:08 AM 12/27/99 , you wrote:
>So i go to the dealer to get the oil changed, and to have a check up to make
>sure all is ok. I get up to the service drive and im told i cant park there
>. Huh? its the service drive moron. i get up to the service advisor and he
>asks if i had a appointment. I said no i just drove in. he looked at my truck
>and said ( i kid you not) well we dont take cars without appointment and
>besides you bought it at a different dealer. so what i said. And he looks at
>me like i have a third arm coming out of my forehead.
>I told him dude its a Dodge product who cares where i buy it. And he sais
>well were all booked up for the day anyway. we wont be able to take it. Yeah
>sure the oil change guy is busy all day like everyone got a worry and got
>their oil changed. Well thats one dealer i wont go back to. Oh yeah this was
>a so called 5 star dealer
>Rob
If that is indeed the policy of the dealer (as opposed to the service guy
just trying to get rid of you) then it is inexcusable and they deserve to
be reported to DC. Any dealer should work on any car no matter where it was
bought. However, in defense of the service guy, most dealership service
areas stay pretty booked up. Driving up without an appointment and
expecting to get taken care of right away is like walking into a doctors
office without an appointment and expecting to get to see the doctor
immediately. And I doubt very seriously whether they have one guy that does
nothing but change oil. That's probably handled by the next available
mechanic when your turn comes.
Mike Crumley 97 V6 Auto
mail to: mcrumley@airmail.net
"I say men with pierced ears are ready for marriage. They
have experienced pain and bought jewelry."-Rita Rudner
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