My dealer is not a five star and I have had several problems with my Dakota,
most of the time when I call with a problem the service mgr. will tell me he
thinks he knows the problem, and will order the part to save me a trip, when
the part comes in he calls and when I bring it in I wait and its always done
ahead of time and has been done right every time.
Very happy with the service.
Bob
----- Original Message -----
From: "Eng, Kenneth" <Kenneth.Eng@dowjones.com>
To: <dakota-truck@buffnet.net>
Sent: Wednesday, December 29, 1999 8:10 AM
Subject: DML: 5 Star Service Centers
>
> Considering that most of the comments on the 5-Star Service Centers have
> been mostly negative, has anyone gone to a non-5 Star Service Center
lately?
> Are any of them around? Shouldn't we expect an improvement in the service
> from the non-5 Star rated ones as they would be trying to become 5 Star
> rated?
>
> Just wondering,
> Ken
>
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