"Bernd D. Ratsch" wrote:
>
> Who ever had the problem with Steven Creek Dodge, talk to Jim Riddle (tell
> him Bernd Ratsch says "Hi"). They've been the main source for all the
> family cars for the past 10 years and they've never done us wrong. Could
> have been some pissed off employee or just a bad day.
Thanks Bernd. I do know who Jim Riddle is, but he is ultimately
overruled by Jim Garcia, the Service Manager and John Billings, the
district rep. Those are the two I am doing battle with.
Do you(or anyone else reading) know anything about a supreme court
ruling on this sort of issue? I'm familiar with the Magnuson-Moss Act.
Been quoting that one from the minute they turned me down. Still pissed
I can't get a direct phone call from either the GM or the district rep.
Both refer calls back down to Jim Garcia. Still rounding up my
documentation. By Friday I'll be mailing a pile of copies to half a
dozen agencies and notifying the dealer my intent to pursue legal
action. Since preliminary research would indicate this is a pattern of
business for these people, a class action suit is certainly not out of
the question.
Bob
This archive was generated by hypermail 2b29 : Fri Jun 20 2003 - 11:51:16 EDT