Well... this is a fine mess.. Mike, thanks a lot.
I told you after you had the rockers for 3 months
that I could not take them back. I did say that
you could sell them on the net and get your money
back. By going back to Crower and asking for
a refund, you have seriously screwed up the buys
I have been getting. I told you to deal with ME
regarding these, and no one else.
If you wanted to try to get 1.6s, which you never
asked me about, I could have probably done something
(but you would still have had to pay the shipping-- come
on, you can expect everything for free.)
Just curious, but what refund would you have expected, full list price???
Sorry guys, but no more group buys from me...
Sam '00 RT
----- Original Message -----
From: "mike d." <miggitymike@juno.com>
To: <dakota-truck@buffnet.net>
Sent: Friday, September 22, 2000 5:58 PM
Subject: Re: DML: rant: why Crower sucks
> Under normal circumstances this probably wouldn't bother me, but the fact
> is: It's just good business. The LEAST they coulda' done was tell me that
> they weren't gonna pay for the shipping. I flipped the bill to send it to
> them, the least they could do is pay for it to be sent back. That's just
> good customer relations.
>
> and the kicker is, I STILL can't use them =(
>
> -miggity
>
> miggitymike@juno.com
> PROJECT 13's ---> slammed 88 Dakota w/360 swap in progress!
>
> http://surf.to/Project13s
>
>
> On Fri, 22 Sep 2000 20:04:26 -0400 "W. Jack Hilton III"
> <HEMI@charter.net> writes:
> > Mike -
> >
> > I understand your frustration, but as I work in customer service as
> > well, I
> > run into this same problem often.
> > What you have to remember is that it wasn't a result of Crower's
> > mistake,
> > it was that you changed what you wanted from them.
> > At Hella where I work now, we don't pay shipping until the customer
> > orders
> > at least $1500 worth of product.
> >
> > That's just how businesses work.
> >
> > If it was as a result of their mistake, then yes, they should pay
> > for
> > shipping for you to ship it back and for the new ones.
> >
> >
> >
> > At 07:45 PM 9/22/00 -0400, you wrote:
> > >I'm gonna' rant, so hit the delete button now...
> > >
> > >okay, if you're still around check this out!! So I ordered some 1.7
> > >Roller rockers from Crower (via Group Buy. Thx again Sam!!) and
> > then I
> > >decide to get a comp cams 604 cam for the motor too. Well, after
> > some
> > >math we determined that I'd have too much lift and it would take
> > all
> > >kinds of work and money for me to be able to use these Rockers. So,
> > I
> > >call Crower and they won't give me a refund but they will swap em'
> > out
> > >for 1.6's. Cool. So I drop $25 to ship these things to Ca. 4 weeks
> > later
> > >(today) I get home and there is a note from the UPS that my Rockers
> > have
> > >arrived. SWEET! but.... it also says I have to pay $18.50 shipping
> > >charges in the form of a cashiers check or money order to pick em'
> > up!
> > >WTF?!?!?!?!!! You mean to tell me that Crower can't flip the bill
> > for
> > >shipping?!?! So I call Crower and Brian isn't available. So I'm
> > gonna'
> > >have to foot the cost of this shipping cheapness by Crower.
> > >And you wanna' know what the kicker is??!?!
> > >
> > >I CAN'T USE THE DAMN THINGS ANYWAY!!!!
> > >
> > >&%$#!!!!
> > >
> > >so.. Crower is now on my sh*t list...
> > >
> > >-miggity
> > >
> > >miggitymike@juno.com
> > >PROJECT 13's ---> slammed 88 Dakota w/360 swap in progress!
> > >
> > >http://surf.to/Project13s
> > >
> > >________________________________________________________________
> > >YOU'RE PAYING TOO MUCH FOR THE INTERNET!
> > >Juno now offers FREE Internet Access!
> > >Try it today - there's no risk! For your FREE software, visit:
> > >http://dl.www.juno.com/get/tagj.
> >
> > @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
> >
> > W. Jack Hilton III
> >
> > Newnan , GA
> >
> > HEMI@charter.net
> >
> > http://webpages.charter.net/hemi/jbd1.html
> >
> > ICQ#: 32611901
> >
> > AOL Instant Messenger: "DwnSth69"
> >
> > @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
> >
>
> ________________________________________________________________
> YOU'RE PAYING TOO MUCH FOR THE INTERNET!
> Juno now offers FREE Internet Access!
> Try it today - there's no risk! For your FREE software, visit:
> http://dl.www.juno.com/get/tagj.
>
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