RE: RE: Voided Warranty? UPDATE

From: Sevrence, Sean (S.J.) (ssevrenc@visteon.com)
Date: Wed Dec 19 2001 - 13:37:56 EST


Jason,

Are you going to be refunded of the balance still remaining on the contract?

Sean
'92 RC Sport 3.9L 5spd - 255,000mi!
'01 CC SLT+ 4.7L 5spd 3.92 LSD Mobil-1!
http://www.twistedbits.net/WWWProfile/dakota/DnuuSncssJujU

-----Original Message-----
From: Bernd D. Ratsch [mailto:bernd@texas.net]
Sent: Wednesday, December 19, 2001 1:14 PM
To: dakota-truck@buffnet.net
Subject: DML: RE: Voided Warranty? UPDATE

Jason,

It will. We had the same problem with a driveline vibration (known TSB)
on my buddies '99 R/T. After filing a complaint with the FTC, the
dealer did all the warranty work (with the blower on the truck) and a
few other "updates/fixes" as well. They black-listed him at first and
then, after our complaint, added one more year to the warranty. ;)

- Bernd

-----Original Message-----
From: owner-dakota-truck@buffnet.net
[mailto:owner-dakota-truck@buffnet.net] On Behalf Of Jason Yates
Sent: Wednesday, December 19, 2001 12:03 PM
To: dakota-truck@buffnet.net
Subject: DML: Voided Warranty? UPDATE

Regarding my earlier rantings, my water pump failed after 52,000 mi and
Chrysler canceled my service contract based on my 2" body lift (among
other things). I spoke with Brian Cadill at SEMA (finally found a phone
number) and unfortunately, he wasn't a lot of help; he basically told me
to follow the procedure on their website (www.enjoythedrive.com) and
good luck. I also got an email from another guy at SEMA (Andrew
Rasberry), but not sure how far he will get me. For those of you with
Chysler Service Contracts (the extended warranty you can buy from the
dealer), note that there is a single line in the "Eligible Vehicles"
section that basically says, "any vehicle altered from original
manufacturer specifications" is "ineligible" for a service contract and
therefore, they can cancel your contract.
I haven't got a definite answer from anyone yet, but I don't think the
Magnusson-Moss act will help me in this case because it's a contract and
not a warranty. I'm trying to find someone who knows for sure, but I
don't hold out much hope. I'll update the list if I do get a straight
answer. As for my truck, see my next message, as I'm going to try to
turn my frown upside-down and make a project out of it.

=====
Later,
JY
Fairborn, OH '98 CC 5.2L 5spd 4x4 w/prerunner bumper
Pics -- http://photos.yahoo.com/onebad4x4dak

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