Re: [Fwd: Newbie]

From: Chris M. Smith (chris@maroon.us.dell.com)
Date: Wed Sep 18 1996 - 15:31:02 EDT


> problem sounds similar to my own.
> The steering starting clunking when I would accelerate, or sometimes when I
> would brake, then it started doing it on rough road. I took it in under
> warranty, the dealer checked it out and said they could not find anything
> wrong. In fact could not even reproduce the symtom. I even rode along with
> the mechanic on the road test. He claimed he could feel nothing, even
> though I could feel it through the floorboard on the passenger side.
> Needless to say the dealership is sorry as hell when it comes to anything
> more complicated than an oil change.
> I took it back in after the factory warranty ran out and low and behold they
> could feel it now. They claim the main and lower steering linkage, and the
> whole steering column have slack in them and will need to be replaced, to
> the tune of about $900.00
> When I asked them about just replacing the lower steering linkage ($250.00)
> to see if that helped, they claim that the new lower linkage will not mate
> up to the old main linkage, that Dodge has changed up the design because of
> this known problem. So its all or nothing.. BULLSHIT!!!!
>
> Fortunatley it is not affecting my alignment or anything, its just very
> annoying. As for the dealer I would'nt give them a dime if they were the
> last shop in town. I off looking for a second opionion.. I will let you
> know what I find out.
>
> Alan Casey...

If you took it in for this while under warranty, Chrysler may honor the
warranty. Try the regional Chrysler service office. Others on the list
have had luck, if a problem was reported while in warranty, but dealer
could not duplicate until after warranty.

-Chris
 



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